I am Derek wabbington

• Oversee a team of IT professionals to deliver high-quality support, administration and development for internal teams.
• Regularly review license and subscriptions to identify areas of optimization. Well versed in negotiating preferred rates for renewals and new projects.
• Serve as the SME for core Microsoft 365 apps (Exchange Hybrid, SharePoint, Microsoft Defender XDR and Intune)
• Serve as the webmaster for the nations websites (WordPress)
• Created an internal Wiki and a end user facing Knowledgebase to increase knowledge sharing within the nation.
• Also serve as the primary project manager for complex technical projects.

• In this role I lead the IT department and administer the entire technology stack. Areas of administration include Systems Administration, Help Desk Management, IT Project Management, Webmaster, and Event Management.

• Oversee an outsourced team of IT professionals to deliver high-quality support and analytics for internal teams.

• Developed and maintain an enterprise solution that reduced monthly costs by $50K while increasing efficiency across 4 departments.

• Mobile Device Management deployment and administration for our remote sales team.

• Authored IT SOPs to assist the company reaching FDA compliance.

• Performed the company’s first IT Risk Assessment and presented findings to the company executives.

• Engaged in change leadership by converting the company from primarily on-premise IT Systems to primarily a SaaS IT Systems.

• Supports Enghouse Interactive Communication Center that includes regularly review logs and perform Root Cause Analysis for reported issues.

• Regularly write SQL queries and perform backup/restore tasks in SQL Management Studio as well as trace and analyze RTC traffic.

• Perform deployments that integrated with Skype for Business, Avaya Office, and Cisco Pbx VoIP.

• I provided support for Office 365 customers on behalf of Microsoft.

• Helped educate, consult, and aid with the on boarding process with the suite of products that Office 365 offers.

• Performed Exchange to Exchange Online migrations using cutover, staged and hybrid methods and 3rd party, cutover migrations from IMAP/POP servers to Exchange Online

• Selected to be a part of the Microsoft Teams preview team to perform user testing and supply written feedback on new features and improvements.

• Selected to be a part of the Microsoft Flow preview team to perform user testing and supply written feedback on new features and improvements.

Education & SKills

Grand Canyon University

Kinesiology and Exercise Science

5/2012

University of Wyoming

African-American Studies

5/2006

Northeastern Community College

Associate of Arts

5/2004

Recent Work

Projects

Websites

Vivamus suscipit tortor

Kings Law ent

References